Opportunity Killers
(see the No Buts tool, auspicious conversations, contagious optimism, levelling process and other glossary entries)
Conversation Stoppers
- e.g. "you'll never change human nature"
- e.g. "this political leader is a "fascist''"
- (see différance for prolonging conversations)
Inauspicious reasoning
- e.g. "those bigger guys are worse than us so there's no point in changing our behaviour".
- see The Courage Tool
Normal & invisible
- Many conversational phrases seem absolutely normal, yet tend to close down discussions.
- If these ways of thinking have been normalised they become unremarkable.
- If they are unremarkable we don't notice them.
- Not noticing them makes them invisible.
- Unfortunately, even if we don't notice them they may still have an effect.
- If they are invisible and negative we may need tactics for dealing with them.
Rudimentary guidelines
- We can improve collective reasoning in a number of ways.
- e.g. avoiding anything resembling a debating format
- this configuration is likely to be inauspicious
- because it is designed to rigidify concepts
- because it is designed to polarise opinions around these concepts
- the above processes can eclipse new meanings and unforeseen opportunities.
- Some guidelines may consist of basic advice
- "please avoid statements that are unhelpful or unproductive."
- "where possible, please discuss systems rather than individuals''."
- "please avoid terminating a conversation prematurely and/or unhelpfully."
- "Our boss is a fascist" is a conversation stopper (i.e. how to translate into practical measures?)
- "try to think across the binary divide between theory and practice
Conversation works on many levels
- Conversational communication works on many levels at once (e.g. tacit knowledge)
- Some understanding may need to work at a meta level (e.g. see metadesign)
- In some cases it may be better to imply rules, rather than stating them explicitly
- e.g. working by example to make conversations more enjoyable, creative and productive.
- Participants might find it helpful to begin by stating that all participants are equal (see holacracy)
- (although a conversation might start by acknowledging the underlying power asymmetries)
- Participants might be invited:
- to use the levelling tool
- to attempt deep listening
- to be non-confrontational
- to start conversations without an agenda
- to be open to unexpected possibilities
- to begin meetings with Playfulness (e.g. no-agenda / fun conversations / childsplay).
- to terminate meetings with clear Action Points to be completed by a specific date
- to get specific participants to self-nominate for completion and reporting.
- see Gordon Pask's Conversation Theory
- If the notion of creative synergy can be valued, it calls for a co-creative approach.
- Meta-levels of discussion may need to focus on positive encouragement/advocacy rather than sceptical/critical observation
- We could request that criticisms be converted into answer-seeking questions
- See the no buts rule.
- Where criticism is used, perhaps it should only be applied to methods, not to individuals
- Introduce synergy as a perennial purpose that values human participation and